Provision of Contract Services for Responding to Call Outs for Electricity Supply Faults on the High Voltage and Low Voltage Distribution Networks
Connect Saint Helena Ltd is calling for Expressions of Interest from suitably qualified Electrical Contractors willing to provide the services listed below on an annual contract basis.
Electrical Call-Out Services Required
To provide an emergency on call service to Connect Saint Helena Ltd outside of accepted working hours, normally from 16:00 to 08:30 Monday to Friday and on a 24 hour basis on Saturdays, Sundays, Public Holidays and the period between the 27th to 31st December.
The Contractor will respond to all requests made from Connect Saint Helena Ltd (normally the Power Station, but call out requests can originate from any member of Connect Saint Helena Staff or the Emergency Services) to investigate and undertake repairs to restore power to affected customers where the fault lies with Connect Saint Helena Ltd’s infrastructure from the HV Bus Bar, located in the 11kV Switchboard at the Rupert’s Power Station, to Customers’ Service Cut-Out Devices.
The contract will require for an initial service response to be made within two hours of the call out request and repairs undertaken as speedily as possible.
This contract is to be for an initial period of 24 calendar months.
Expressions of Interest
Interested Contractors are invited to express their interest and to provide information indicating that they are qualified and technically equipped to provide the above services. Contractors should demonstrate their capability to execute the works to specifications that will be issued by Connect Saint Helena Ltd.
The Expression of Interest should include a capability statement which should state the following information: