Connect Saint Helena Ltd
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Electricity Distribution


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The electricity distribution network delivers power island-wide to domestic, commercial and industrial users.

The Team's commitment is:
  • - To operate and maintain an electricity distribution network to the highest safety standards
  • -  To proactively maintain the network to reduce failures to as lower level as possible and
  • - To rectify any faults as quickly as possible whilst taking steps to reduce the impact on our customers.


​Supply
To apply for a connection, please visit our
Download Library for a printable application form or contact our offices at Seales Corner. Our terms and conditions of service accompany the application form. 


Also to those who are planning to install a new electricity connection to their premises, please visit our Download Library and see the article Electrical Installation Compliance, which came into effect in January 2016 as you will need to be aware of how these changes affect you. 

Planned Power Outages
Sometimes we may need to switch off your power while we work on electricity cables nearby. For example, we could be replacing or repairing an underground cable or equipment that is old or damaged. Or we could be making changes to overhead lines. For our staff to carry out this work safely, we have to switch off the electricity supplies serving the area.  But don’t worry - we will tell you before we do that either via the local media services or this website, unless it’s an emergency situation or an unplanned outage.

To see more information on planned and unplanned power outages, please visit our Download Library and see the article Information on Power Outages.

Load shedding

Load shedding is the action to reduce electricity load by interrupting the electricity supply to some consumers.  This is used, for example, to avoid overloading generators, prevent Power Station blackouts, and avoid island-wide outages.

Load shedding is not a pleasant action and this step will not be taken lightly.  However, load shedding is necessary if a reduced power generation event occurs whereby it is not possible to meet demand. 
​
To find out what precautionary measures can be applied in the event of load shedding, please see Load shedding leaflet for download.




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Related Links:

  - Services
    - Electricity Distribution
          > Electricity Savings Tips
          > Electricity Supply T&Cs
    - Electricity Generation
          > Diesel Power
          > Wind Power
          > Solar Power
    - Infrastructure
    - Projects
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  • Home
  • About Us
    • Vision & Values
    • Team Commitment
    • Board of Directors
    • Management Team
    • Work Teams
    • Vacancies
  • Projects
    • Operations
    • Water Supply
    • Raw Water Systems
  • Finance & Business Support
    • Billing >
      • Your Bill Explained
      • Meter Reading
      • Property Access
    • Utilities Tariff
  • Services
    • Electricity Distribution >
      • Saving Tips
      • T&Cs
    • Electricity Generation >
      • Diesel Power
      • Wind Power
      • Solar Power
    • Water Treatment
    • Water Networks >
      • Saving Tips
      • T&Cs
    • Waste Water >
      • T&Cs
    • Infrastructure
  • Press Releases & other Documents
  • Announcements
  • Download Library
    • Members Information
    • Policies
    • Forms
    • Tariffs and other charges
    • Accounts
    • Utilities Regulatory Authority
    • Electricians
    • Customer Complaints Procedure
    • Lab Reports (Treated)
    • Water Quality Reports
  • Contact
    • FAQs
    • Web Links