Connect Saint Helena Ltd
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POWER OUTAGE - VARIOUS ST PAULS AREAS

10/7/2025

 
Connect Saint Helena Ltd would like to advise the public that as part of their preventative maintenance programme and in conjunction with ANRD, a power outage has been scheduled for Wednesday 9th July 2025  from 9am to 3pm affecting consumers from New Ground Point, Lower Sapper Way, Young's Valley, Plantation Square, Cape Villa and Upper & Lower Cleugh's Plain.
 
This scheduled power outage is to allow for removal of trees overhanging the HV power lines between Plantation Square and Cape Villa.
 
The Connect enquiry line at Seales Corner 22255 can be contacted should customers require any additional information.
 
Connect thank their customers for their cooperation during this time.

OFFICE HOURS - PUBLIC HOLIDAY

5/6/2025

 
Connect Saint Helena Ltd offices will close for the Public Holiday on Monday 9th June 2025.  Normal business will resume on Tuesday, 10 June 2025.  During this period, any faults can be reported as follows:
 
  • Electricity: Contact the Power Station at 22602
  • Water and Sewage: Contact our Out of Hours Contractor, David Constantine on 22522 or 61307.
 
Connect thank their customers for their cooperation.

OFFICE HOURS - EASTER HOLIDAYS

14/4/2025

 
Connect Saint Helena Ltd offices will close for the long weekend from 2pm on Thursday, 17 April, through to Monday, 21 April 2025.  Normal business will resume on Tuesday, 22 April 2025.  During this period, any faults can be reported as follows:
 
  • Electricity: Contact the Power Station at 22602
  • Water and Sewage: Contact our Out of Hours Contractor, David Constantine on 22522 or 61307.
 
Connect thank their customers for their cooperation.

POWER OUTAGE - VARIOUS ST PAULS AREAS

22/10/2024

 
Connect Saint Helena Ltd would like to advise consumers that a power outage has been scheduled from 9:30am to 11:30am on Thursday 24 October 2024, affecting consumers in Harpers, Oak Bank, Knollcombes and Prince Andrew School. This scheduled outage will allow Connect to reinstate the HV Network at Brown's Hill.
 
The Connect enquiry line at Seales Corner 22255 can be contacted should customers require any additional information.
 
Connect thank their customers for their cooperation during this time.

ADVICE FOR WATER CONSUMERS IN JAMESTOWN

30/7/2024

 
Further to yesterday’s announcements, Connect Saint Helena Ltd would like to advise that work is continuing to flush the water system in Jamestown.  As a result, some customers may continue to experience low water pressure or may be without water for a period of time.   

 Flushing the system has resulted in a reduction in the high chlorine levels that were experienced in some parts of the Jamestown water network.  Whilst there has been a significant improvement, work is still ongoing in some areas.  In the meantime, consumers on the Jamestown system are advised to boil their water for drinking purposes.   This advisory will remain in effect until the morning of Wednesday, 31 July. 

Connect Saint Helena Ltd thank their consumers in advance for their patience and cooperation in the matter.

The Connect enquiry line at Seales Corner 22255 can be contacted should customers have any enquiries.

WATER INTERRUPTION - LOWER HALF TREE HOLLOW

20/6/2024

 
Connect Saint Helena Ltd would like to advise the public that a water interruption has been scheduled from 9 am to 3pm on Thursday 20 June 2024, affecting consumers from Harlyn through to Three Tanks. 
 
This scheduled water interruption will allow Connect to repair a water main.
 
The Connect enquiry line at Seales Corner 22255 can be contacted should customers require any additional information.
 
Connect thank their customers for their cooperation during this time
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  • Home
  • About Us
    • Vision & Values
    • Team Commitment
    • Board of Directors
    • Management Team
    • Work Teams
    • Vacancies
  • Projects
    • Operations
    • Water Supply
    • Raw Water Systems
  • Finance & Business Support
    • Billing >
      • Your Bill Explained
      • Meter Reading
      • Property Access
    • Utilities Tariff
  • Services
    • Electricity Distribution >
      • Saving Tips
      • T&Cs
    • Electricity Generation >
      • Diesel Power
      • Wind Power
      • Solar Power
    • Water Treatment
    • Water Networks >
      • Saving Tips
      • T&Cs
    • Waste Water >
      • T&Cs
    • Infrastructure
  • Press Releases & other Documents
    • Covid-19
    • Electricity Distribution
    • Electricity Generation
    • Renewable Energy
    • Water & Sewerage
    • Projects
    • Utilities Tariffs
    • General
  • Announcements
  • Download Library
    • Strategic Plans
    • Members Information
    • Policies
    • Forms
    • Tariffs and other charges
    • Utility Statistics
    • Accounts
    • Utilities Regulatory Authority
    • Electricians
    • Customer Complaints Procedure
    • Lab Reports (Treated)
    • Water Quality Reports
  • Contact
    • FAQs
    • Web Links