Utilities Regulatory Authority

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Codes of Practice
File Size:	391 kb
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Performance against Pre-divestment Benchmarks

Performance against Pre-divestment Benchmarks 2018/19
File Size:	74 kb
File Type:	pdf

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Quality of service

1st Annual URA Report 2013-2014
File Size:	773 kb
File Type:	pdf

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2nd Annual URA Report 2014-2015
File Size:	668 kb
File Type:	pdf

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3rd Annual URA Report 2015-2016
File Size:	652 kb
File Type:	pdf

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4th Annual URA Report 2016-2017
File Size:	607 kb
File Type:	pdf

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5th Annual URA Report 2017-2018
File Size:	556 kb
File Type:	pdf

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6th Annual URA Report 2018-19
File Size:	830 kb
File Type:	pdf

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7th Annual URA Report 2019-20
File Size:	607 kb
File Type:	pdf

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Maximum Tariff Charges

URA Tariff Report 2014-2015
File Size:	536 kb
File Type:	pdf

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URA Tariff Report 2015 -2016
File Size:	600 kb
File Type:	pdf

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URA Tariff Report 2016-2017
File Size:	595 kb
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URA Tariff Report 2017-2018
File Size:	785 kb
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URA Tariff Report 2018-2019
File Size:	936 kb
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URA Tariff Report 2019-20
File Size:	718 kb
File Type:	pdf

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Site Links for other downloads

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- Forms
- Electricians and Wiremen
- Customer Complaints Procedure
- Tariffs
- Accounts
- Laboratory Reports