Connect Saint Helena Ltd
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Road Closure - Woody Ridge to Hutts Gate

11/10/2019

 
​The Highways Authority has given approval for the road to be closed from Woody Ridge to Hutt’s Gate Junction on Tuesday 15th October from 9am to 3pm.  This is to enable Connect Saint Helena Ltd to install a new water main from Rose Hill to Hutt’s Gate.
                                            
Signage will be in place to notify vehicular traffic of the road closure. Access will be permitted for residences and emergency vehicles only.
 
Connect Saint Helena Ltd thank the public for their patience during this time’
 

Proposed Electricity and Water Tariffs Commencing 1st April 2015

19/2/2015

 
Connect Saint Helena is proposing revised tariffs commencing 1st April 2015. Whilst there has been good progress in reducing operating costs, particularly fuel, we still require a sizeable subsidy from SHG to remain solvent putting pressure on Connect to increase charges to the consumer. Many of the occasional charges were revised radically last year and there is no plan to increase these at the present time. We have also reviewed the standing charges for off island customers and propose reducing these charges in line with on island customers. (Click here to view the full 2015 Proposed Electricity and Water Tariff Schedule).

From the 1st April 2015 we propose charging interest at a rate of 0.75% per month (or part of) for overdue balances.

Any comments you might have regarding the proposed tariffs can be forwarded to:

The Utilities Regulatory Authority, The Castle, Jamestown marked for the attention of Yvonne Williams or by email to: judicial.manager@sainthelena.gov.sh

All comments must be received by noon on Friday 6th March 2015.

Hosepipe Ban Lifted

10/2/2015

 
Connect Saint Helena Ltd would like to advise the public that due to the recent heavy rains, we’re able to relax the water restriction and thus lift the hosepipe ban, until further notice.

However consumers are advised to please use water resources conservatively.

Water Restrictions - Hutts Gate, Redhill, Levelwood

15/1/2015

 
Connect Saint Helena regrets to inform the public that they are imposing a hose pipe ban for consumers in the Hutts Gate, Redhill and Levelwood areas and ask consumers to restrict consumption to essential purposes.

There has been a rapid decline in the raw water supply to Hutts Gate where flows from the watercourses have reduced from over 300 cubic metres per day at the end of December to 104 cubic metres today.  The average daily consumption from the Hutts Gate water treatment works this month is 334 cubic metres.

This situation is unsustainable and we are supplementing the Hutts Gate area with raw water from Levelwood, Redhill and as far away as the Iron Pot borehole.  All boreholes are currently running.

Consumers are requested to reduce their consumption to essential use only.  Agricultural consumers are advised Longwood stocks should be used sparingly.  The situation will be reviewed over the next two weeks where it is hoped that reduced consumption will stabilise the situation.  Connect Saint Helena thank you in advance for your cooperation.

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  • Home
  • About Us
    • Vision & Values
    • Team Commitment
    • Board of Directors
    • Management Team
    • Work Teams
    • Vacancies
  • Projects
    • Operations
    • Water Supply
    • Raw Water Systems
  • Finance & Business Support
    • Billing >
      • Your Bill Explained
      • Meter Reading
      • Property Access
    • Utilities Tariff
  • Services
    • Electricity Distribution >
      • Saving Tips
      • T&Cs
    • Electricity Generation >
      • Diesel Power
      • Wind Power
      • Solar Power
    • Water Treatment
    • Water Networks >
      • Saving Tips
      • T&Cs
    • Waste Water >
      • T&Cs
    • Infrastructure
  • Press Releases & other Documents
  • Announcements
  • Download Library
    • Members Information
    • Policies
    • Forms
    • Tariffs and other charges
    • Accounts
    • Utilities Regulatory Authority
    • Electricians
    • Customer Complaints Procedure
    • Lab Reports (Treated)
    • Water Quality Reports
  • Contact
    • FAQs
    • Web Links