Connect Saint Helena Ltd
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Power outage - Longwood areas

30/10/2015

 
Connect Saint Helena Ltd would like to inform consumers that there will be a short power outage today, 30th October from 1:30pm to approximately 2pm affecting consumers at Barn View, Piccolo Hill, Longwood Hangings, Ropery Field, Bottom Woods, the Weather Station, Horse Point Crusher, Bradleys Camp and the Airport.  This power outage is to enable Connect staff to reinstate the high voltage earth line to pole.

 Connect Saint Helena Ltd thank their customers in Longwood for their patience during this time.


EoI - Out of hours electricity services

20/10/2015

 
Provision of Contract Services for Responding to Call Outs for Electricity Supply Faults on the High Voltage and Low Voltage Distribution Networks
 
Connect Saint Helena Ltd is calling for Expressions of Interest from suitably qualified Electrical Contractors willing to provide the services listed below on an annual contract basis.
 
Electrical Call-Out Services Required
 
To provide an emergency on call service to Connect Saint Helena Ltd outside of accepted working hours, normally from 16:00 to 08:30 Monday to Friday and on a 24 hour basis on Saturdays, Sundays, Public Holidays and the period between the 27th to 31st December.
                       
The Contractor will respond to all requests made from Connect Saint Helena Ltd (normally the Power Station, but call out requests can originate from any member of Connect Saint Helena Staff or the Emergency Services) to investigate and undertake repairs to restore power to affected customers where the fault lies with Connect Saint Helena Ltd’s infrastructure from the HV Bus Bar, located in the 11kV Switchboard at the Rupert’s Power Station, to Customers’ Service Cut-Out Devices.
 
The contract will require for an initial service response to be made within two hours of the call out request and repairs undertaken as speedily as possible.
 
This contract is to be for an initial period of 24 calendar months.
 
Expressions of Interest
 
Interested Contractors are invited to express their interest and to provide information indicating that they are qualified and technically equipped to provide the above services.  Contractors should demonstrate their capability to execute the works to specifications that will be issued by Connect Saint Helena Ltd.
 
The Expression of Interest should include a capability statement which should state the following information:
  1. Details of previous proven experience on similar works – this should include a list of electrical work successfully completed on or off island.
  2. Company profile and qualifications/profiles of key personnel that will undertake the service.
     
    Submission Requirements
     
    Expressions of Interest, in writing, shall include company name, contact person, address, telephone and fax numbers and email address. Hand delivered expressions of interest shall be delivered to the Procurement Coordinator at Carnarvon Court, Jamestown, or emailed to: [email protected]
     
    The closure date for Expressions of Interest is Friday the 30th October 2015 at 12:00 (noon).
     
    Further Information
     
    Interested contractors may obtain further information from Colin Anthony, Electricity Distribution Manager, Connect Saint Helena Ltd, Seales Corner, on telephone 2255; Fax: 2600. Email: [email protected]

Water shut off - Cleughs Plain

13/10/2015

 
Connect Saint Helena Ltd would like to advise consumers in the Cleughs Plain area that due to repairs to a burst water main, the water will be shut off with immediate effect, affecting consumers in lower and upper Cleughs Plain.  This shut off will be in effect until approximately 3pm.

Update on Red Hill WTW water restriction

13/10/2015

 
Connect Saint Helena Ltd would like to advise consumers who are fed from the Red Hill Water Treatment Works, that the technical problems experienced yesterday at the Treatment Works have been resolved and the request to reduce water consumption has been lifted.

Connect Saint Helena thank consumers for their cooperation.

Water Restriction - Red Hill Distribution

12/10/2015

 
Connect Saint Helena Ltd are asking consumers who are fed from the Red Hill Water Treatment Works to please reduce their water consumption to essential use only.  These areas would include all of St Pauls, Pounceys, Kunjie Field, Cleughs Plain, New Ground, Sapper Way, Half Tree Hollow and Ladder Hill. This urgent request is due to technical problems at the Water Treatment Works.  Please be assured that Connect St Helena Ltd are working hard to rectify the situation and we will inform you when the issue has been resolved. 


Connect Saint Helena Ltd thank consumers in the Red Hill distribution areas for their cooperation.

 

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  • Home
  • About Us
    • Vision & Values
    • Team Commitment
    • Board of Directors
    • Management Team
    • Work Teams
    • Vacancies
  • Projects
    • Operations
    • Water Supply
    • Raw Water Systems
  • Finance & Business Support
    • Billing >
      • Your Bill Explained
      • Meter Reading
      • Property Access
    • Utilities Tariff
  • Services
    • Electricity Distribution >
      • Saving Tips
      • T&Cs
    • Electricity Generation >
      • Diesel Power
      • Wind Power
      • Solar Power
    • Water Treatment
    • Water Networks >
      • Saving Tips
      • T&Cs
    • Waste Water >
      • T&Cs
    • Infrastructure
  • Press Releases & other Documents
    • Covid-19
    • Electricity Distribution
    • Electricity Generation
    • Renewable Energy
    • Water & Sewerage
    • Projects
    • Utilities Tariffs
    • General
  • Announcements
  • Download Library
    • Strategic Plans
    • Members Information
    • Policies
    • Forms
    • Tariffs and other charges
    • Utility Statistics
    • Accounts
    • Utilities Regulatory Authority
    • Electricians
    • Customer Complaints Procedure
    • Lab Reports (Treated)
    • Water Quality Reports
  • Contact
    • FAQs
    • Web Links