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Power Outage - Longwood areas

5/11/2015

 
There will be a power outage tomorrow Friday 6th November from 9am to 12 noon affecting consumers in Blackfield, Harford School, Longwood Avenue, Longwood Hangings, Longwood Supermarket, Millfield and Apple Cottage.

 This outage is necessary to connect the underground cables to the Blackfield transformer and overhead high voltage lines.
 Connect Saint Helena thank their customers for their patience during this essential outage.”


Solar Farm Update

11/3/2015

 
In August 2014 Executive Council announced that DfID had agreed to provide funding for a solar (PV) farm. In October, with stakeholders engaged, outline development permission was granted. This gave us the confidence
to award a contract to design and construct the farm. In late December, with a design now available full development approval was granted by Executive Council. So what has been happening since?


Firstly the electricity lines to connect the new plant to the grid were installed; with the exception of final connections this is now complete. The foundations for the supporting frameworks were drilled. In total there are 408 holes, each 1.2m deep; last week saw the end of an intensive drilling program.

Now the frameworks are being constructed under the supervision of the supplier and then the solar panels get bolted into place.

That’s not the end of the story because there are fences to erect, wiring up of the solar panels to the electronic converter modules etc. but things are still progressing well.

Proposed Electricity and Water Tariffs Commencing 1st April 2015

19/2/2015

 
Connect Saint Helena is proposing revised tariffs commencing 1st April 2015. Whilst there has been good progress in reducing operating costs, particularly fuel, we still require a sizeable subsidy from SHG to remain solvent putting pressure on Connect to increase charges to the consumer. Many of the occasional charges were revised radically last year and there is no plan to increase these at the present time. We have also reviewed the standing charges for off island customers and propose reducing these charges in line with on island customers. (Click here to view the full 2015 Proposed Electricity and Water Tariff Schedule).

From the 1st April 2015 we propose charging interest at a rate of 0.75% per month (or part of) for overdue balances.

Any comments you might have regarding the proposed tariffs can be forwarded to:

The Utilities Regulatory Authority, The Castle, Jamestown marked for the attention of Yvonne Williams or by email to: judicial.manager@sainthelena.gov.sh

All comments must be received by noon on Friday 6th March 2015.

Water Restrictions - Hutts Gate, Redhill, Levelwood

15/1/2015

 
Connect Saint Helena regrets to inform the public that they are imposing a hose pipe ban for consumers in the Hutts Gate, Redhill and Levelwood areas and ask consumers to restrict consumption to essential purposes.

There has been a rapid decline in the raw water supply to Hutts Gate where flows from the watercourses have reduced from over 300 cubic metres per day at the end of December to 104 cubic metres today.  The average daily consumption from the Hutts Gate water treatment works this month is 334 cubic metres.

This situation is unsustainable and we are supplementing the Hutts Gate area with raw water from Levelwood, Redhill and as far away as the Iron Pot borehole.  All boreholes are currently running.

Consumers are requested to reduce their consumption to essential use only.  Agricultural consumers are advised Longwood stocks should be used sparingly.  The situation will be reviewed over the next two weeks where it is hoped that reduced consumption will stabilise the situation.  Connect Saint Helena thank you in advance for your cooperation.

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  • Home
  • About Us
    • Vision & Values
    • Team Commitment
    • Board of Directors
    • Management Team
    • Work Teams
    • Vacancies
  • Projects
    • Operations
    • Water Supply
    • Raw Water Systems
  • Finance & Business Support
    • Billing >
      • Your Bill Explained
      • Meter Reading
      • Property Access
    • Utilities Tariff
  • Services
    • Electricity Distribution >
      • Saving Tips
      • T&Cs
    • Electricity Generation >
      • Diesel Power
      • Wind Power
      • Solar Power
    • Water Treatment
    • Water Networks >
      • Saving Tips
      • T&Cs
    • Waste Water >
      • T&Cs
    • Infrastructure
  • Press Releases & other Documents
  • Announcements
  • Download Library
    • Strategic Plans
    • Members Information
    • Policies
    • Forms
    • Tariffs and other charges
    • Utility Statistics
    • Accounts
    • Utilities Regulatory Authority
    • Electricians
    • Customer Complaints Procedure
    • Lab Reports (Treated)
    • Water Quality Reports
  • Contact
    • FAQs
    • Web Links