Connect Saint Helena Ltd
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Water repairs - Bryant's Beacon

29/11/2018

 
​Connect Saint Helena Ltd would like to advise the public that on Friday 30th November 2018, from 9am to 3.30pm staff will be repairing a leak on the water main near Bryant’s Beacon, Sea View. Drivers are asked to approach with caution and adhere to the signage as heavy plant and equipment will be in use.
 
Connect Saint Helena Ltd thank the public for their patience during this time

Media Feedback from Customers

22/11/2018

 
 Connect Saint Helena Ltd. uses a variety of methods to communicate with their on island customers and are keen to receive feedback on how their customers prefer to receive information about their utility services, and for doing so they will pay £25 cash to four respondents.  Things Connect needs to provide information about include planned works, faults, expressions of interest, methods of saving water and electricity, planned charges and general information items.
 
Customers can please let Connect know before Monday 3rd December by filling in the form that will be placed in the local newspapers.  Alternatively you could either  call into their offices at Seales Corner during working hours or telephone Annalisa Young on 22255 or you can email her on annalisa.young@connect.co.sh.
 
You will need to let them know your name, address and contact details as well as saying how you prefer to receive information.  They need to know who you are because to say thank you they will be randomly selecting 4 respondents to each receive £25 cash as thanks for contributing.
 
These are the methods they use so they need you to say what one works best for you.
 
  • Connect website
  • SHG Website
  • Saint FM Community Radio
  • SAMS Radio
  • Public meetings
  • Information included with bills
  • The Sentinal newspaper
  • St Helena Independent newspaper
  • Social Media
  • Family and friends
 
The 4 lucky winners will be drawn on 3rd December to each receive £25 cash.

Water Shut Off - Sea View

15/11/2018

 
Connect Saint Helena Ltd would like to advise consumers in the Seaview area that tomorrow, 16th November the water will be shut off from 9am - 1pm.  This shut off is to allow Connect staff to connect and commission a new water main in the area.
 
Connect Saint Helena Ltd thank their customers in Seaview for their patience during this time. 

Water Shut Off - Sea View

15/11/2018

 
Connect Saint Helena Ltd would like to advise the public that on Thursday 15th and Friday 16th November 2018, from 9am to 3pm Connect staff will be renewing a water main in the Sea View area. Drivers are asked to approach with caution and adhere to the signage as staff will be using heavy plant and equipment.
 
Connect Saint Helena Ltd apologises for any inconvenience this may cause and thank the public for their patience whilst these essential works are being carried out. 
 

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  • Home
  • About Us
    • Vision & Values
    • Team Commitment
    • Board of Directors
    • Management Team
    • Work Teams
    • Vacancies
  • Projects
    • Operations
    • Water Supply
    • Raw Water Systems
  • Finance & Business Support
    • Billing >
      • Your Bill Explained
      • Meter Reading
      • Property Access
    • Utilities Tariff
  • Services
    • Electricity Distribution >
      • Saving Tips
      • T&Cs
    • Electricity Generation >
      • Diesel Power
      • Wind Power
      • Solar Power
    • Water Treatment
    • Water Networks >
      • Saving Tips
      • T&Cs
    • Waste Water >
      • T&Cs
    • Infrastructure
  • Press Releases & other Documents
  • Announcements
  • Download Library
    • Strategic Plans
    • Members Information
    • Policies
    • Forms
    • Tariffs and other charges
    • Utility Statistics
    • Accounts
    • Utilities Regulatory Authority
    • Electricians
    • Customer Complaints Procedure
    • Lab Reports (Treated)
    • Water Quality Reports
  • Contact
    • FAQs
    • Web Links