Connect Saint Helena Ltd
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    • Billing >
      • Your Bill Explained
      • Meter Reading
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  • Services
    • Electricity Distribution >
      • Saving Tips
      • T&Cs
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      • Diesel Power
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      • Saving Tips
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      • T&Cs
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"Providing quality utility services, safely & reliably"

Vision and Values


Our Mission
Connect Saint Helena Ltd's mission is to provide utility services safely, reliably and at a viable cost to our consumers.

Our Core Values
Our shared core values are the foundation on which our business is based; the team beliefs. We are expected to act in accordance with them.  They shape our company culture which in turn shapes how we communicate with our customers and each other.  They are:
  • People matter
  • We treat each other with dignity, trust and respect
  • We work as part of a team
  • We embrace diversity, honesty and openness
  • We recognise that professional differences of opinion will exist at times and will strengthen the way we do things
  • We support the active recruitment, retention and development of the very best people
  • We expect every member of our team to be accountable and, where applicable, to demonstrate leadership
  • We adopt the principle of simplicity wherever we can
  • We demand of ourselves the highest standards of ethical behaviour
  • We believe that our future success lies in developing long term relationships with our team members, customers, suppliers, contractors and all those with whom Connect Saint Helena Ltd has contact.

Our Business
Our business is made up of several core functions and each has its role to play in delivering Customer Satisfaction:
  • Electricity Generation
  • Electricity Distribution
  • Collection and Storage of Water
  • Water Treatment
  • Water Distribution
  • Irrigation
  • Waste Water
  • Finance and Administration.
Related Links:

  - About Us
  - Team Commitment
  - Board of Directors
  - Management Team
  - Careers
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  • Home
  • About Us
    • Vision & Values
    • Team Commitment
    • Board of Directors
    • Management Team
    • Work Teams
    • Vacancies
  • Projects
    • Operations
    • Water Supply
    • Raw Water Systems
  • Finance & Business Support
    • Billing >
      • Your Bill Explained
      • Meter Reading
      • Property Access
    • Utilities Tariff
  • Services
    • Electricity Distribution >
      • Saving Tips
      • T&Cs
    • Electricity Generation >
      • Diesel Power
      • Wind Power
      • Solar Power
    • Water Treatment
    • Water Networks >
      • Saving Tips
      • T&Cs
    • Waste Water >
      • T&Cs
    • Infrastructure
  • Press Releases & other Documents
  • Announcements
  • Download Library
    • Members Information
    • Policies
    • Forms
    • Tariffs and other charges
    • Accounts
    • Utilities Regulatory Authority
    • Electricians
    • Customer Complaints Procedure
    • Lab Reports (Treated)
    • Water Quality Reports
  • Contact
    • FAQs
    • Web Links