Connect Saint Helena Ltd would like to advise the public that a power outage has been scheduled from 9am to 3pm on Wednesday, 7th February 2024 affecting consumers from Foxy's Garage through to Lower Deadwood and Deadwood Plain. This scheduled outage will allow Connect to upgrade LV Cables.
The Connect enquiry line at Seales Corner 22255 can be contacted should customers require any additional information. Connect thank their customers for their cooperation during this time. Connect Saint Helena Ltd would like to advise the public that there will be a planned island-wide power outage from early hours Wednesday morning, 31 January 2024 from 3:30 am to 5 am. The interruption to power is necessary in order to carry out essential maintenance at the Power Station.
The Connect enquiry line at Seales Corner 22255 can be contacted should customers require any additional information. Connect would like to thank customers for their cooperation during this time. Connect Saint Helena Ltd offices will close for the holidays from 2pm on 22 December 2023 through to 01 January 2024. Normal business will resume on the 02 January 2024.
During this period faults can be reported as follows: • Electricity: Power Station on 22602. • Water and Sewage: Out of Hours Contractor, David Constantine on 22522 or 61307. Connect Saint Helena Ltd wishes you all the best for the festive season. The Utilities Regulatory Authority (URA) has authorised increases of 15% in electricity charges and 10% in water and sewerage charges which will take effect from 01 January 2024 for a 6 month period.
In August 2023, Connect submitted a tariff proposal to the URA. The tariff was intended to raise revenues to close the funding gap created by inflation, particularly increases in the cost of fuel following the invasion of Ukraine. Following public consultation and a review by the URA, the URA recommended approval of the tariff, published above. In the meantime, Connect continues work under its Energy Delivery Plan to increase the proportion of electricity generated through renewable energy. Full details are available at http://www.connect.co.sh/tariffs-and-other-charges.html. This includes the revised tariffs, the report from the URA and a Utilities Tariff Calculator for those consumers wishing to calculate their utilities bills from January 2024. For any queries regarding the new tariffs or utilities bills, please contact our Billing Section on telephone number 22255 or email enquiries@connect.co.sh Connect Saint Helena Ltd would like to advise the public that a power outage has been scheduled from 9.30am to 12pm on Tuesday,12 December affecting consumers from Unity Cottage - Sandy Bay , Green Hill and Windy Point. This scheduled outage will allow Connect to carry out tree clearance from HV lines in Green Hill .
The Connect enquiry line at Seales Corner 22255 can be contacted should customers require any additional information. Connect thank their customers for their cooperation during this time. Connect Saint Helena Ltd would like to advise the public that there will be a water interruption on Tuesday 12 December 2023 from 9am to approximately 4pm affecting consumers from The Oasis, including Williams Estate through to Sundale area. This scheduled interruption is to allow Connect to carry out maintenance to the water mains in Cow Path
The Connect enquiry line at Seales Corner 22255 can be contacted should customers require any additional information. Connect thank their customers for their cooperation during this time. |
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