Connect Saint Helena Ltd offices will close for the long weekend from 2pm on Thursday, 17 April, through to Monday, 21 April 2025.  Normal business will resume on Tuesday, 22 April 2025.  During this period, any faults can be reported as follows:
 

• Electricity: Contact the Power Station at 22602
• Water and Sewage: Contact our Out of Hours Contractor, David Constantine on 22522 or 61307.

 
Connect thank their customers for their cooperation.

Connect Saint Helena Ltd would like to advise consumers that a power outage has been scheduled from 9:30am to 11:30am on Thursday 24 October 2024, affecting consumers in Harpers, Oak Bank, Knollcombes and Prince Andrew School. This scheduled outage will allow Connect to reinstate the HV Network at Brown's Hill.
 
The Connect enquiry line at Seales Corner 22255 can be contacted should customers require any additional information.
 
Connect thank their customers for their cooperation during this time.

Further to yesterday’s announcements, Connect Saint Helena Ltd would like to advise that work is continuing to flush the water system in Jamestown.  As a result, some customers may continue to experience low water pressure or may be without water for a period of time.   

 Flushing the system has resulted in a reduction in the high chlorine levels that were experienced in some parts of the Jamestown water network.  Whilst there has been a significant improvement, work is still ongoing in some areas.  In the meantime, consumers on the Jamestown system are advised to boil their water for drinking purposes.   This advisory will remain in effect until the morning of Wednesday, 31 July. 

Connect Saint Helena Ltd thank their consumers in advance for their patience and cooperation in the matter.

The Connect enquiry line at Seales Corner 22255 can be contacted should customers have any enquiries.

Connect Saint Helena Ltd would like to advise the public that a water interruption has been scheduled from 9 am to 3pm on Thursday 20 June 2024, affecting consumers from Harlyn through to Three Tanks. 
 
This scheduled water interruption will allow Connect to repair a water main.
 
The Connect enquiry line at Seales Corner 22255 can be contacted should customers require any additional information.
 
Connect thank their customers for their cooperation during this time

Connect Saint Helena Ltd would like to advise the public and residents in Ruperts Valley that on Wednesday, 19th June all day commencing at 9am Connect staff will be excavating across the Haul Road within Ruperts at the junction leading to Field Road.  These works will allow staff to install a new pipeline as part of the programme of water network upgrades in Ruperts.
 
This work will not obstruct vehicular traffic but road users are kindly asked to approach this area with caution and to adhere to the appropriate signage in place. 
 
The Connect enquiry line at Seales Corner 22255 can be contacted should customers require any additional information.
 
Connect thank their customers for their cooperation whilst these essential works are being carried out.  
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Connect Saint Helena Ltd would like to advise the public due to unforeseen circumstances the water interruption which was planned for today Monday 10 June has now been postponed and rescheduled for tomorrow Tuesday 11 June 2024 from 9am to 3.30pm. This water interruption will affect all consumers in Rupert's from the church to lower Rupert's including the Saint Tuna Cooperation Ltd and is to allow Connect to reposition a fire hydrant and control valve at Lower Rupert's.
 
The Connect enquiry line at Seales Corner 22255 can be contacted should customers require any additional information.
 
Connect thank their customers for their cooperation during this time.